Dory Days in Pacific City

If your item arrives damaged, please contact us with a photo of the image and we will seek a reprint for you at no cost. All other artwork are non-refundable once they are shipped, including original artwork.

Prints

Print orders (canvas, wood and paper prints)  typically ship out within 3-8 business days (excluding weekends and holidays) from the day of order. Once your order ships, you will receive a shipping confirmation email with tracking information.

Original Art Pieces 

A shipping and packaging invoice will be sent after purchase of original art pieces. You can request an estimate before purchase by sending the size of the piece and full address to jessica@paildesign.com. All original paintings are final so we do recommend getting an estimate beforehand. We ship original paintings worldwide.

Local Pickup (Original Paintings Only)

You can skip the shipping fees with free local pickup in Portland, Oregon. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pickup within 2-3 business days of your order. We will send you an email when your order is ready along with pickup instructions.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

If you haven’t received your order within 20 days of receiving your tracking number, please contact us at jessica@paildesign.com with your name and order number, and we will look into it for you.